Terms of Service

1. Introduction

Welcome to OWN DIGITAL LTD (trading as "Convoboss") ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our websites convoboss.com, tools.convoboss.com, and the Convoboss Business App (collectively referred to as "Service"), which are all operated by OWN DIGITAL LTD.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages. By accessing or using the Service, you agree to be bound by these Terms and the Privacy Policy.

If you do not agree with (or cannot comply with) these Agreements, you may not use the Service. Please contact us at [email protected] so we can try to find a solution.

2. Communications

By creating an account on our Service, you agree to subscribe to newsletters, marketing, or promotional materials. You can opt out at any time by following the unsubscribe link or contacting us at [email protected].

3. Purchases

To purchase any product or service made available through the Service ("Purchase"), you may need to provide certain details, including:

• Credit card number
• Expiration date
• Billing address
• Shipping information

You represent and warrant that you have the legal right to use any payment methods provided.

We may use third-party services (e.g., Stripe) to facilitate payment processing. By providing your payment information, you authorize us to share this information with these third-party providers under our Privacy Policy.

On tools.convoboss.com, refunds for purchases will be provided as credits, which may be used towards future purchases. These credits are non-transferable and must be used within 12 months. Credits are linked to the account used to make the original purchase. In certain cases, we reserve the right to issue refunds to the original payment method at our discretion.

4. Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or promotions made available through the Service will be governed by separate rules. If there is a conflict between promotion rules and these Terms, the promotion rules will take precedence.

5. Subscriptions

Some parts of the Service, including the Convoboss Business App, may be billed on a subscription basis. Subscription renewals will be billed automatically unless canceled. You authorize OWN DIGITAL LTD to charge all fees to your payment method automatically. If automatic billing fails, you must manually settle the payment through an invoice sent by OWN DIGITAL LTD.

6. Free Trial

We may offer free trials at our sole discretion. Billing details will not be charged until the trial ends. If you do not cancel your subscription before the trial period expires, you will be charged the applicable subscription fee.

7. Fee Changes

OWN DIGITAL LTD may modify subscription fees for the Service at its discretion. You will be provided with reasonable notice of any fee changes. Continued use of the Service after the fee change constitutes agreement to pay the new fees.

8. Refunds

Except when required by law, all paid Purchase fees and Subscription fees are non-refundable on convoboss.com and the Convoboss Business App. For tools.convoboss.com, refunds will be issued in the form of credits, which may be used for future purchases on the platform. These credits are non-transferable and may expire after 12 months.

Digital products, including subscriptions and digital tools accessed through convoboss.com, tools.convoboss.com, or the Convoboss Business App, are non-refundable once accessed or consumed, except as required by law.

9. Content

Our Service allows users to post, link, store, share, and otherwise make available content such as text, graphics, or videos. By posting content, you grant us the right to use, modify, and distribute that content within the Service for purposes related to user engagement, marketing, or other promotional activities. You retain ownership of the content but agree that its use does not violate any third-party rights.

10. Prohibited Uses

You agree not to use the Service for any unlawful or harmful purposes, such as exploiting minors, transmitting spam, impersonating others, or engaging in illegal activity. Additionally, you agree not to use automated tools to scrape content, interfere with the Service, or introduce malicious code.

11. Analytics

We use third-party service providers such as Google Analytics and Cloudflare Analytics to monitor and analyze traffic on our websites. By using the Service, you agree to our use of these third-party analytics tools. For more information, please visit their respective privacy policies.

12. No Use by Minors

The Service is intended for individuals aged 18 or older. By using the Service, you represent that you are at least 18 years old.

13. Accounts

You are responsible for maintaining the confidentiality of your account and password. We recommend using strong passwords and enabling two-factor authentication where available. OWN DIGITAL LTD will not be liable for any loss or damage arising from your failure to safeguard your account.

14. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of OWN DIGITAL LTD and its licensors. You may not use, reproduce, or distribute any part of the Service without express written permission.

15. Copyright Policy

We respect the intellectual property rights of others. If you believe content on the Service infringes on your copyright, please submit your claim to [email protected] with the necessary details as per the Digital Millennium Copyright Act (DMCA).

16. DMCA Notice and Procedure

To file a DMCA claim, you must provide the following information in writing:

• A description of the copyrighted work you believe has been infringed.
• The location (URL) of the infringing material on the Service.
• Your contact details, including your address, phone number, and email.
• A statement under penalty of perjury that the claim is accurate and that you are authorized to act on behalf of the copyright owner.

17. Error Reporting and Feedback

You may provide feedback or report errors directly to [email protected]. You agree that any feedback provided becomes the property of OWN DIGITAL LTD and may be used at our discretion without compensation.

18. Links to Other Websites

Our Service may contain links to third-party websites that are not owned or controlled by OWN DIGITAL LTD. We are not responsible for the content or privacy practices of these third-party websites. OWN DIGITAL LTD is also not responsible for issues arising from the use of third-party integrations or services, such as payment processors (e.g., Stripe) or external analytics tools.

19. Disclaimer of Warranty

The Service is provided on an "as is" and "as available" basis. We make no warranties or guarantees about the accuracy, reliability, or availability of the Service. OWN DIGITAL LTD does not guarantee that the Service will be uninterrupted or error-free.

20. Limitation of Liability

OWN DIGITAL LTD is not liable for indirect, incidental, or punitive damages arising from your use of the Service. Our liability is limited to the amount you paid for the Service.

21. Termination

We may terminate or suspend your account at any time, for any reason, without prior notice or liability. Upon termination, your right to use the Service will immediately cease.

22. Governing Law

These Terms are governed by the laws of England & Wales, without regard to conflict of law provisions. Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.

23. Changes to Service

We reserve the right to withdraw or amend our Service at any time without notice. We are not liable if any part of the Service becomes unavailable.

24. Amendments to Terms

We may modify these Terms from time to time by posting the revised terms on this site. Continued use of the Service after changes are posted constitutes agreement to the new Terms.

25. Waiver and Severability

Our failure to enforce any right or provision of these Terms does not constitute a waiver of those rights. If any part of these Terms is held invalid by a court, the remaining provisions will remain in full effect.

26. Acknowledgment

By using the Service, you acknowledge that you have read and agree to these Terms of Service.

27. Contact Us

If you have any questions, comments, or concerns regarding these Terms, please contact us at [email protected].

28. Information About Us

Own Digital Ltd is a limited liability company registered in England & Wales with registration number 13136513 and VAT number GB403348622. Our registered office is 86-90 Paul Street, London, UK, EC2A 4NE.