Privacy Policy

Effective 2024/09/09

1. Introduction

Welcome to Own Digital Ltd (trading as Convoboss).

OWN DIGITAL LTD (“us”, “we”, or “our”) operates convoboss.com, tools.convoboss.com, and the Convoboss Business App (hereinafter together or individually referred to as “Service”).

Our Privacy Policy governs your visit to convoboss.com, tools.convoboss.com, and the Convoboss Business App and explains how we collect, safeguard, and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitute your agreement with us (“Agreement”).

2. Definitions

  • SERVICE: The https://convoboss.com website operated by Own Digital LTD.
  • PERSONAL DATA: Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • USAGE DATA: Data collected automatically either generated by the use of Service or from the Service infrastructure itself (e.g., the duration of a page visit).
  • COOKIES: Small files stored on your device (computer or mobile device).
  • DATA CONTROLLER: A natural or legal person who determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
  • DATA PROCESSORS: Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
  • DATA SUBJECT: Any living individual who is the subject of Personal Data.
  • THE USER: The individual using our Service, corresponding to the Data Subject.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, State/Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Examples of Cookies we use:

  • Session Cookies: To operate our Service.
  • Preference Cookies: To remember your preferences and various settings.
  • Security Cookies: For security purposes.
  • Advertising Cookies: To serve advertisements relevant to you and your interests.

5. Use of Data

Own Digital Ltd uses the collected data for various purposes, including:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow participation in interactive features
  • To provide customer support
  • To monitor usage of our Service
  • To detect, prevent, and address technical issues

6. Retention of Data

We retain your Personal Data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with applicable laws.

7. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

8. Disclosure of Data

We may disclose personal information under specific circumstances, including:

  • To comply with legal obligations
  • In the event of a business transaction (e.g., merger or acquisition)
  • To protect the rights, property, or safety of Own Digital Ltd, our customers, or others

9. Security of Data

The security of your data is important to us, but no method of transmission over the Internet is 100% secure.

10. Your Data Protection Rights Under GDPR

If you are a resident of the EU/EEA, you have specific rights under GDPR, including the right to access, update, or delete your personal data. Contact us at [email protected] for assistance.

11. Your Data Protection Rights under CalOPPA

CalOPPA requires commercial websites to post a privacy policy. Users can visit our site anonymously and are notified of any changes to this policy on the Privacy Policy page.

12. Service Providers

We may use third-party Service Providers to facilitate our Service or assist in analysing its use.

13. Analytics

We may use analytics services, including:

14. Behavioural Remarketing

We use remarketing services such as Google Ads, Bing Ads, and Facebook. Learn more by visiting their respective privacy policies.

15. Payments

We use third-party payment processors like Stripe, Paddle, and PayPal for secure payment handling. Refer to their privacy policies for details.

16. Links to Other Sites

Our Service may contain links to third-party sites. We are not responsible for their content or privacy practices.

17. Children's Privacy

Our Service is not intended for children under 18. If you become aware that a child has provided personal data, please contact us to have the information removed.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes are effective when posted on this page.

19. Contact Us

  • Full name of legal entity: Own Digital Ltd
  • Email: [email protected]
  • Address: Own Digital Ltd, 86-90 Paul Street, London, UK, EC2A 4NE