Privacy Policy

1. IntroductionWelcome to Own Digital Ltd (trading as Convoboss).
OWN DIGITAL LTD ("us", "we", or "our") operates https://convoboss.com, Convoboss Business App, and tools.convoboss.com (hereinafter together or individually referred to as "Service").
Our Privacy Policy governs your visit to the Service and explains how we collect, safeguard, and disclose information that results from your use of our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Our Terms and Conditions govern all use of our Service and together with the Privacy Policy constitute your agreement with us ("Agreement").
2. DefinitionsSERVICE: The convoboss.com website, tools.convoboss.com, and Convoboss Business App operated by Own Digital Ltd.PERSONAL DATA: Data about a living individual who can be identified from those data (or from those and other information in our possession).USAGE DATA: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).COOKIES: Small files stored on your device (computer or mobile device).DATA CONTROLLER: The natural or legal person who determines the purposes and means of processing personal data. For the purpose of this Privacy Policy, we are the Data Controller of your data.DATA PROCESSORS (OR SERVICE PROVIDERS): Any natural or legal person who processes data on behalf of the Data Controller.DATA SUBJECT (OR USER): The individual using our Service, who is the subject of Personal Data.
3. Information Collection and UseWe collect several different types of information for various purposes to provide and improve our Service to you.
4. Types of Data CollectedPersonal DataWhile using our Service, we may ask you to provide us with certain personally identifiable information ("Personal Data"). This may include, but is not limited to:Email addressFirst name and last namePhone numberAddress, State/Province, ZIP/Postal code, CityCookies and Usage DataWe may use your Personal Data to contact you with newsletters, marketing, or promotional materials. You may opt out of these communications by following the unsubscribe link in any email.
Usage DataWe may collect Usage Data, such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, and the time spent on those pages.
When you access the Service through a mobile device, this data may include information such as your device's IP address, device type, and operating system.
Tracking Cookies DataWe use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Examples of Cookies we use:
Session Cookies: To operate our Service.Preference Cookies: To remember your preferences.Security Cookies: To enhance security.Advertising Cookies: To serve you advertisements that may be relevant to you.
5. Use of DataOwn Digital Ltd uses the collected data for various purposes, including:
To provide and maintain our ServiceTo notify you about changes to our ServiceTo allow you to participate in interactive features of our ServiceTo provide customer supportTo gather analysis or valuable information to improve our ServiceTo monitor usage and detect/prevent technical issuesTo fulfill any contractual obligationsTo provide news, special offers, and general information about similar goods and services unless you opt out of such communications.
6. Retention of DataWe will retain your Personal Data for a period of 12 months, unless a longer retention period is required by law. We will also retain Usage Data for internal analysis purposes for up to 12 months, unless legally required to retain it for longer.
7. Transfer of DataYour information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure that any transfer of your Personal Data is governed by appropriate safeguards in compliance with applicable laws, including GDPR.
8. Disclosure of DataWe may disclose your personal information in the following circumstances:
For Law Enforcement: If required by law.In Business Transactions: If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.To Third-Party Service Providers: To facilitate our Service (e.g., payment processors, hosting providers).With Your Consent: In any other cases with your express consent.
9. Security of DataWe take reasonable measures to protect your data, including encryption and security protocols. However, no method of transmission over the Internet is 100% secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.
10. Your Data Protection RightsIf you are a resident of the European Union (EU), European Economic Area (EEA), or California (USA), you have certain rights regarding your Personal Data under applicable laws, including:
The right to access, update, or delete the information we have on you.The right of rectification if your information is inaccurate or incomplete.The right to object to our processing of your Personal Data.The right to restrict the processing of your personal information.The right to data portability (request a copy of your data in a structured format).The right to withdraw consent to data processing.To exercise these rights, contact us at .moc.ssobovnoc%40reciffonoitcetorpatad
11. Data Breach NotificationIn the event of a data breach, we will notify affected individuals and relevant authorities within 72 hours where feasible, in compliance with applicable data protection regulations.
12. Payment InformationWe do not store your payment card details. Payment information is processed directly by third-party services such as Stripe, PayPal, or Paddle, which adhere to PCI-DSS security standards to protect your data.
13. Cookies and TrackingYou can manage cookies through your browser settings or via the cookie consent manager on our website. Please note that if you disable cookies, some features of the Service may not function properly.
14. Changes to This Privacy PolicyWe may update our Privacy Policy from time to time. We recommend you review this Privacy Policy periodically for any updates. Changes are effective when posted on this page.
15. Contact UsIf you have any questions about this Privacy Policy, please contact us at:
Email: moc.ssobovnoc%40reciffonoitcetorpatadOwn Digital Ltd t/a Convoboss, 86-90 Paul Street, London, UK, EC2A 4NE