AI-POWERED BUSINESS INBOX
Business Messaging Software: Reach customers across text, social & more
Help your business connect with customers effortlessly through text, social media, and more. Our AI-powered messaging software provides a unified inbox for seamless communication, collaboration, and customer engagement—all in one place. Stay responsive, organized, and ready to grow.
Try Convoboss for free. No credit card required.
Centralize all your business messages in one inbox
Unify SMS, social, and other platform messages under a single login, eliminating the need to juggle multiple apps. Streamline communication so every message is seen, every team member stays informed, and no customer inquiry goes unanswered. Reduce phone calls, simplify interactions, and create a seamless way to connect with customers—all from one place.
Expand customer engagement with SMS messaging
With a 98% open rate, SMS is one of the most effective ways to reach your audience. Start more conversations, keep customers engaged after their purchase, and build long-term relationships. Send messages from a local texting number in the US and Canada, making your business more accessible and personal. Whether you’re following up on sales, sending promotions, or providing customer support, SMS helps you stay connected and drive repeat business.
Keep full ownership of your customer relationships
With a centralized business inbox, all customer communications stay within your company—not on personal devices or third-party apps. This protects your business by ensuring customer relationships remain secure and loyal, even if employees leave. Maintain full control of conversations, strengthen brand consistency, and safeguard customer data while providing seamless and professional communication.
Enhance customer experience with seamless team collaboration
Don’t lose potential customers to competitors due to slow responses. A shared inbox allows your team to work together efficiently, ensuring quick and seamless communication with new leads. Manage inquiries, sales, and support in one place, so every customer gets the attention they deserve. By streamlining collaboration, you can provide a faster, more professional experience that keeps customers engaged and loyal to your business.
Keep client communication organized in one place
With a centralized inbox, your business can seamlessly manage all client conversations. Whether clients have a question, request, or feedback, they can easily reach out, and your team can respond—all from one place—no more scattered emails or missed messages. Keep communication clear, efficient, and accessible, ensuring a smoother collaboration experience.
The ultimate communication hub for local businesses
Streamline customer interactions by managing all communication in one place. With powerful integrations, you can connect with customers across multiple platforms, ensuring seamless conversations and stronger relationships. Stay organized, responsive, and ready to grow your business.
Google Business
Respond to messages from Google Search and Maps.
SMS
Send and respond to SMS messages.
Any website
Respond to customer enquiries submitted on your websites.
Respond to messages from Facebook.
Respond to emails.
Respond to messages from Instagram.
FAQs
Got questions? We’ve got answers.
Why should your business use SMS messaging?
SMS is the most effective way to reach your customers, with a 98% open rate—far higher than emails or phone calls. Customers prefer texting for quick, convenient communication, and with SMS messaging in your inbox, you can respond faster and provide an outstanding customer experience.
How can your business use SMS messaging?
SMS isn’t just for simple texts—it’s a powerful tool for customer engagement. Send appointment booking links, reminders, and review requests, or use it as a support channel to answer customer inquiries in real-time. With SMS, you can stay connected and keep conversations flowing effortlessly.
How is a business assigned a number?
When you first use Inbox Messaging, your business will automatically be assigned a local SMS number based on your business address. If a local number isn’t available, a number from a nearby area in your country will be assigned instead. Note: local SMS numbers are only available for businesses in the US and Canada.
What if a local number isn’t available?
If no local numbers are available, you can request an 800 number for your business—contact support for assistance in securing the best available option.
How will you know when you receive a text?
New messages instantly appear in the app—no page reloading required. Users can also receive instant email notifications for new messages or opt for a daily digest update. Additional notification options will be available soon to ensure you never miss an important conversation.
Ready to simplify customer communication?
Talk to an expert or try our software for free to see how we can help your business grow and sell more effortlessly.