Business reputations are continuously influenced by customers who mention and share reviews about them online. And since 97% of customers find local business information online, you need a way to identify what customers about you and a platform to respond to them.
Reputation Management allows you to take control of your online presence by allowing you to correct your business listings, monitor and manage reviews, observe what competitors are doing, and much more.
Receive an alert the moment a review is submitted on all of the most popular review sites, including Yelp, Facebook, and Google+, as well as a ton of sites that are relevant to your specific industry (e.g., TripAdvisor, RateMD, Cars.com, etc.).
Find “mentions” from news sites, blogs and social networks so you get the full picture of what people are saying about your business.
Monitor Web Presence
View the accuracy of your business listing data across the web on all of the major directories and citations. Listings are crucial to making sure people can find you on Google.
Monitor what your competition is doing online and build strategies to gain more customers in your area.
Easily gather new reviews from delighted customers and ensure that negative reviews stay private.
Social Media Management
Save time by using one platform to monitor and analyze your social media efficacy.