AI-POWERED WEB CHAT
Increase lead capture and conversion with AI-assisted web chat
Capture and convert more leads—effortlessly. Convoboss’s AI-assisted web chat helps your business connect with potential customers faster, turning website visitors into loyal clients. Our all-in-one communication hub centralizes leads from multiple sources, making follow-ups seamless and efficient. Build stronger relationships and win more business with instant, AI-powered responses.
Try Convoboss for free. No credit card required.
Capture and convert more leads in less time
Respond, capture, and convert new customers faster with all your inbound leads in one place. Manage messages from your website, SMS, Facebook, and Google Search & Maps—all from your business inbox. And soon, you'll be able to connect with leads through Instagram DMs too.
Make a great first impression with rapid response times
Never miss a lead—even during your busiest hours. AI web chat instantly greets website visitors, answers common questions, and captures contact details for follow-up. Whether you’re managing the dinner rush, the school run, or after-hours inquiries, AI keeps your business responsive. Customize it with your business knowledge to provide accurate answers about hours, services, and more.
Expand engagement with SMS
With a 98% open rate, SMS is one of the most effective ways to connect with customers. Use text messaging to start more conversations, follow up after purchases, and turn new sales into loyal customers. Send nearly unlimited* messages from a dedicated local number (US and Canada) to keep engagement strong and your business top of mind.
*Some carriers may limit daily messages to 2,000–3,000.
Increase ROI on lead generation efforts
Maximize the value of your SEO and ad campaigns by turning more leads into customers. Messages from SMS, Google Search, and Maps arrive directly in your business inbox, ready for follow-up. AI-powered web chat on your website ensures instant responses and captures contact details, so no opportunity is lost. With a seamless lead management system, you can invest in growth confidently, knowing your marketing dollars are working harder for you.
Improve the customer experience through teamwork
Stay ahead of the competition with fast, efficient responses. Manage all customer communication from a shared inbox, where your team can collaborate to connect with leads, close sales, and provide top-notch support. Work together seamlessly to deliver a winning customer experience—every time.
The ultimate communication hub for local businesses
Streamline customer interactions by managing all communication in one place. With powerful integrations, you can connect with customers across multiple platforms, ensuring seamless conversations and stronger relationships. Stay organized, responsive, and ready to grow your business.
Google Business
Respond to messages from Google Search and Maps.
SMS
Send and respond to SMS messages.
Any website
Respond to customer enquiries submitted on your websites.
Respond to messages from Facebook.
Respond to emails.
Respond to messages from Instagram.
FAQs
Got questions? We’ve got answers.
How does AI web chat lead capture work?
When potential customers reach out, fast responses make all the difference. AI web chat ensures you never miss a lead by instantly engaging website visitors, collecting their name and phone number, and passing the details to your team for follow-up. It can also answer basic questions about your business, like operating hours and services, so customers immediately get the information they need. Install the AI web chat widget on your website to automatically capture leads.
What types of websites support AI web chat?
AI web chat can be installed on any website where you can add custom code. For WordPress users, a dedicated plugin makes installation quick and easy.
How much does the AI chatbot know about my business? Can it answer customer questions?
The AI chatbot captures lead contact details and records customer inquiries for your team to follow up on. It also provides instant responses to common questions about your business, such as location, hours, and services, based on your business profile. Soon, you'll be able to expand its knowledge by uploading FAQs, pricing details, and appointment booking instructions—allowing the chatbot to handle more questions automatically, saving time while improving customer engagement.
If I have Inbox Pro, is there an extra cost for AI web chat?
No, AI web chat lead capture is fully included with Inbox Pro at no additional charge.
Will AI web chat replace real conversations with my customers?
No, AI web chat is designed to capture leads—not replace real conversations. It collects names and phone numbers, answers basic questions, and notifies you of new leads. You or your team can then follow up via SMS to continue the conversation and turn inquiries into customers.
Which countries can use SMS messaging in Inbox Pro?
Currently, SMS messaging is available for businesses in the United States and Canada. Businesses in other countries can still engage with leads through AI web chat, Google Business Chat, Email, Facebook Messenger, Instagram DMs, and WhatsApp.
Can I customize AI web chat to match my brand?
Yes! You can personalize the web chat widget with your business details, FAQs, and responses to ensure a seamless experience that aligns with your brand.
How does AI web chat integrate with my CRM?
All captured lead information is automatically logged into your CRM within the Business App. That ensures your team has a centralized record of customer interactions, making follow-ups easy and efficient.
Ready to simplify customer communication?
Talk to an expert or try our software for free to see how we can help your business grow and sell more effortlessly.