How the Customer Service Chatbot Helps You
Advance your customer service process
The customer service chatbot offers increased accessibility and convenience for users, combined with better conversions and customer satisfaction.
Target messages to your audience
The customer service chatbot categorizes users based on their responses, which helps your team communicate the right message to the right people at the right time.
Free up your time with automation
The customer service chatbot handles repetitive customer greetings and questions, so you and your team can spend more time closing sales and growing your business.
Get notified instantly
Get notified via email whenever the customer service chatbot engages with a customer so that you don’t lose precious time moving them through your support process.
Fully customizable chatbot
Customize the customer service chatbot with your logo and brand colors, and change the bot's replies to suit your brand's voice.
No coding required
Easily set up the customer service chatbot on your website or Facebook Messenger in minutes without any coding skills required.
Try the Customer Service Chatbot Live Demo
See how the chatbot for customer service welcomes and supports users. The chatbot is fully customizable — modify the text, flow, images, and job descriptions to suit your needs.
To try the customer service chatbot, click "Get Started" ☝️
Connect to Your Favorite Platforms
Integrate with a variety of apps to create workflows that work for you.
Webchat
Messenger
Wit.ai
Pick the Plan That's Right for You
Get 2 months free on yearly plans.
Professional
$41
per month (billed yearly) *
1 users300 sessions per monthMessages inboxAudience & sessions analyticsCustom branded chatbotSupport via email & chat
14-day money-back guarantee
Team
$99
per month (billed yearly) *
3 users1000 sessions per monthMessages inboxAudience & sessions analyticsCustom branded chatbotExport audience contactsSupport via email & chat
14-day money-back guarantee
Business
$249
per month (billed yearly) *
10 users5000 sessions per monthMessages inboxAudience & sessions analyticsCustom branded chatbotExport audience contactsWit.AI NLP integrationSupport via email & chat30-min onboarding call
14-day money-back guarantee
Enterprise
Custom
Take your sales, service, and marketing to new levels with a custom chat solution for your enterprise business.
Professional
$49
per month (billed monthly) *
1 user300 sessions per monthMessages inboxAudience & sessions analyticsCustom branded chatbotSupport via email & chat
14-day money-back guarantee
Team
$119
per month (billed monthly) *
3 users1000 sessions per monthMessages inboxAudience & sessions analyticsCustom branded chatbotExport audience contactsSupport via email & chat
14-day money-back guarantee
Business
$299
per month (billed monthly) *
10 users5000 sessions per monthMessages inboxAudience & sessions analyticsCustom branded chatbotExport audience contactsWit.AI NLP integrationSupport via email & chat30-min onboarding call
14-day money-back guarantee
Enterprise
Custom
Take your sales, service, and marketing to new levels with a custom chat solution for your enterprise business.
How It Works
Getting started with the customer service chatbot online is as easy as 1—2—3.
- 1
Pick a plan
Compare all available plans to choose the one that will best meet your requirements.
1Pick a plan
Compare all available plans to choose the one that will best meet your requirements.
- 2
Make a payment
Choose the most suitable payment method. Paddle, which is a highly reputable payment processor, handles the transaction process for purchases of our chatbot app subscription services.
2Make a payment
Choose the most suitable payment method. Paddle, which is a highly reputable payment processor, handles the transaction process for purchases of our chatbot app subscription services.
- 3
Get started
A member of our customer success team will send you an onboarding email and grant you access to the available features in the Convoboss chatbot creator platform so you can customize your chatbot and put it to work. Done like a boss.
3Get started
A member of our customer success team will send you an onboarding email and grant you access to the available features in the Convoboss chatbot creator platform so you can customize your chatbot and put it to work. Done like a boss.
Frequently Asked Questions
Find answers to common questions about the customer service chatbot and its subscription plans.
What do I get after buying the chatbot?
A customizable, ready-to-launch chatbot, which can be installed on your website, Facebook Page, or Messenger.
Can I customize the chatbot?
Yes, and as an added bonus you don't need programming or technical skills to customize your chatbot.
Who made the customer service chatbot?
The chatbot was made by our team of professional chatbot developers. They've taken care of the design, development, testing, and training for you.
What if I need some help after purchasing a bot?
We provide email and chat support for all of our clients on our Professional, Team and Business subscription plans. We also provide full access to our online documentation to help you launch and customize your bot.
How long does it take to launch the chatbot?
First, you need to connect your Facebook page or install code on your website. Second, you might need to do some customization. The complete process typically requires anywhere in the range of a few minutes up to a few hours, depending on how many changes you need to make.
Do I need to be a coder to launch the chatbot?
Not at all. Our code-free chatbot builder platform allows you to make revisions to your chatbot without needing to be a programmer.
Where can I install the chatbot?
We support the deployment of the chatbot in Facebook Messenger and website chat widgets.
How much does Convoboss cost?
Convoboss pricing is tiered based on your plan type. Paid plans start at USD $41 per month for a Professional plan and range up to USD $249 per month for a Business plan. Custom solutions, which have their own unique pricing structure, are available for Enterprise organizations.
What is a session?
A session is a multi-message interaction—regardless of the number of messages—between your chatbot and an end-user. Any chat exchanged beyond the 24-hour limit will be counted as a new session.
What are user seats and members?
You can allocate user seats to members of your team account. Team members can collaborate on your bot and take on tasks such as replying to customer inquiries, handling requests and bookings, and managing content in the chatbot.
What payment options do you provide?
We offer a variety of payment methods. We accept Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay, PayPal, Apple Pay*, Wire Transfers (ACH/SEPA/BACS).
*Note: The Apple Pay option will only appear at checkout for one-time payments to customers using the Safari browser with Apple Pay set up on their device.How secure will my payment information be?
Paddle, our Merchant of Record (MOR) used to manage our customer transactions, will never view or store any customer’s full credit or debit card details on their platform. Paddle uses a number of Payment Card Industry (“PCI”) compliant providers to process credit and debit card transactions and as an additional security measure uses a third-party tokenization service as a layer between Paddle and the providers.
Can I cancel or downgrade my plan?
Yes, you can downgrade or cancel your chatbot plan at any time, but the current subscription will remain active until the next billing due date.
If you require a refund within the 14-day trial period, please contact moc.ssobovnoc%40troppus and provide your purchase receipt.
PayPal refunds typically re-appear in a customer’s account within 48 hours of requesting a refund.
Refunds via credit card typically take 3-5 working days to credit back into a customer’s account.Can I get a copy of my receipt?
Yes, receipts will be delivered to the email address used when making your initial subscription payment
Ready to Get the Customer Service Chatbot?
Go on. Be a boss. Get the customer service chatbot.